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agentfront.com.au

realestate.com.au (REA Ignite)

AgentFront is an REA partner

Add AgentFront as an integration partner in REA Ignite.

Who does this
REA Ignite administrator
Time
2 minutes

Step-by-step setup

Prefer to watch first? This video shows the six steps below in REA Ignite.

Walkthrough videoThe six steps in REA Ignite. 43 s.
  1. Sign in to Ignite

    Go to agent.realestate.com.au and sign in with your Ignite administrator account.

  2. Open Data and integrations

    In the left sidebar click Manage, then Data and integrations.

    Diagram of the REA Ignite Manage section with Data and integrations selected, showing the partner table with columns for partner name, permissions, last set date and set by, and an Add Integration button at the lower right. (opens the full-size image in a new tab)
    IllustrationThe Data and integrations page in Ignite.
  3. Expand your workplace and choose Add Integration

    Expand the workplace you want to connect, then click Add Integration at the bottom right.

  4. Search for AgentFront and select it

    Type AgentFront in the partner search and select the result named AgentFront with the kookaburra logo. Then click Select integration data.

    Diagram of the Add integration dialog, step 1 of 3, with AgentFront typed into the partner search and the AgentFront result selected. (opens the full-size image in a new tab)
    IllustrationAdd integration, step 1 of 3: select partner.
  5. Select the integration data

    Tick Listing Export, then click View summary.

    Diagram of the Add integration dialog, step 2 of 3, showing four selectable data types with Listing Export ticked and Listing Publication, Campaign Reporting and Leads unticked. (opens the full-size image in a new tab)
    IllustrationAdd integration, step 2 of 3: select integration data.
  6. Confirm and accept the terms

    Check the details, tick realestate.com.au's terms checkbox and click Confirm.

    Diagram of the Add integration dialog, step 3 of 3, confirming the workplace, the AgentFront partner and the selected integration data, with the terms and conditions checkbox highlighted. (opens the full-size image in a new tab)
    IllustrationAdd integration, step 3 of 3: confirm integration details.

(Optional) Confirm it worked

AgentFront appears as a row under your workplace on ManageData and integrations, with the permissions you granted.

Done

AgentFront can now read your agency's listings from realestate.com.au.

Your team then confirms the connection in AgentFront, and listings start syncing within a few minutes.

More detail

Optional reading: what AgentFront asks for, why, and how to withdraw access. Nothing below is needed to finish setup.

What you're connecting

AgentFront is a registered realestate.com.au integration partner. Once you add it in Ignite, it has read-only access to your listings through REA's API. It uses its own partner credentials, which have nothing to do with your agency's Ignite login.

Every property fact the assistant quotes to a tenant or buyer comes from what the agency has already published on realestate.com.au. It also knows whether a listing is current, leased or sold, so it does not offer a property that has gone.

Access requested

Ignite offers four data types when you add an integration partner. This is what each one means for AgentFront.

realestate.com.au integration data types
CapabilityPermissionAccessWhy AgentFront needs itRequired or optional
CapabilityListing dataPermissionListing ExportAccessReadWhy AgentFront needs itThe data AgentFront reads. Every listing fact the assistant uses comes from here: address, price or rent, bed/bath/car, features, images, inspection times, status and listing agent.Required or optionalRequired
CapabilityCampaign performancePermissionCampaign ReportingAccessReadWhy AgentFront needs itOptional. The assistant does not need it to answer enquiries.Required or optionalOptional
CapabilityPortal enquiriesPermissionLeadsAccessReadWhy AgentFront needs itOptional. Portal enquiries already reach AgentFront as email through the connected mailbox.Required or optionalOptional
CapabilityCreate and edit listingsPermissionListing PublicationAccessWriteWhy AgentFront needs itNot requested. AgentFront does not write to realestate.com.au.Required or optionalLeave unticked

What it will not touch

What AgentFront cannot do on realestate.com.au

  • Cannot create, edit, publish, withdraw or relist a property.
  • Cannot change a price, a description, a photo or an inspection time.
  • Cannot respond to a lead or change an enquiry through REA.
  • Cannot change a campaign, a product or a subscription.
  • Reads only the residential and rental listings for the agency you connect.
  • Does not receive a realestate.com.au password. You never enter one.

Revoke access

Access is withdrawn in REA Ignite, where you granted it. The realestate.com.au card inside AgentFront is a read-only status display.

  1. Open the integration

    IgniteManageData and integrations

    Find the AgentFront row.

  2. Edit or remove it

    Remove the integration to withdraw access completely, or Edit it and untick individual data types to narrow what AgentFront can read.

After access is withdrawn:

  • Removing the integration stops listing syncing, usually within about five minutes.
  • Unticking Listing Export stops listing syncing and leaves the connection in place, so re-granting the permission resumes syncing on its own.
  • Nothing is deleted at realestate.com.au. AgentFront does not write there.
  • Listing information already in AgentFront stays but stops updating, so restore the connection promptly if you only meant to pause it.

Common questions

Can AgentFront change our listings? No. The integration is read-only.

How does AgentFront find our agency? Someone at the agency signs in to AgentFront with their work email on the agency's own domain, as an admin of the AgentFront workspace, and AgentFront matches your agency automatically. If the agency's staff are asked for your Agency ID instead, it is shown in Ignite under ManageData and integrations.

Which listings does it read? Residential and rental listings for the connected agency, in the statuses current, leased, off-market and sold.

Does it download our photos? No. It stores the image URL that realestate.com.au publishes, not a copy of the image.

How fresh is the data? AgentFront checks for changes every five minutes, and does a full reconciliation once a day.

Do enquiries from realestate.com.au come through this connection? No. Portal enquiries arrive as email in the agent's own mailbox, which is why the email connection is the one that matters for enquiries.

Does the assistant quote anything we have marked private? No. Values that realestate.com.au marks as not-for-display are removed before the assistant sees anything an enquirer might read.

Still stuck? If something on this page does not match what you see, tell us what you are looking at and we will sort it out.

support@agentfront.au