What it reads, what it writes, and when.
AgentFront works inside the tools your agency already runs. This page sets out its scope in each one, so whoever signs off on the access can check it in one place.
Free to try.
Rex CRM
Contacts and listingsrealestate.com.au
Your public listingsGoogle Calendar
Sarah’s main calendarYour inbox
Gmail or OutlookRex CRM
Contacts and listingsrealestate.com.au
Your public listingsGoogle Calendar
Sarah’s main calendarYour inbox
Gmail or OutlookFive connections, each with its own scope.
On a call it only reads, and anything it writes lands once the call ends. Email replies wait for your team’s approval, or send themselves if you turn on auto-reply.
Rex CRM
Near real-time sync of contacts, listings and activity, with a 15-minute catch-up sync as backup. After a call, AgentFront can create or update a contact, add a call note and create a property record.
- Reads
- Contacts, properties, listings, activity
- Writes
- Create/update contact · call note · create property
- When
- Webhooks, plus a 15-minute catch-up sync
realestate.com.au
Public listing information for residential sales and rentals, checked automatically so answers follow the current listing. AgentFront never writes to REA, and callers only hear what is publicly listed.
- Reads
- Public residential sale & rental listings
- Writes
- None. Strictly read-only.
- When
- Checked automatically
Google Calendar
Appraisal slots come straight from the agent’s main calendar, with working hours, appointment duration and travel buffers included. Confirmed appraisals are written as real events.
- Reads
- Availability on the agent’s main calendar
- Writes
- Confirmed appraisal events
- When
- Live availability lookup during the call
Gmail
The email assistant watches a connected inbox for new rental enquiries and drafts each reply from the selected sender, with their real Gmail signature, to send once your team approves it, or straight away with auto-reply on.
- Reads
- New rental enquiry emails
- Writes
- Drafts and replies from the connected sender
- When
- Processes new messages after activation
Microsoft Outlook
The email assistant works in a connected Microsoft 365 mailbox, a staff member’s own or a shared one such as rentals@. It reads new enquiries and writes its reply into the same thread, to send once your team approves it, or straight away with auto-reply on. Connect the Outlook calendar too, and the phone assistant offers real availability on a call and books the appraisal into it once the call ends.
- Reads
- New mail in the connected mailbox · calendar availability
- Writes
- Replies in the same thread · confirmed appraisals in the calendar
- Connects
- Each staff member signs in with their own Microsoft account
The limits of each connection.
These are the limits a live implementation meets today.
realestate.com.au
One REA connection per agency
AgentFront maps one realestate.com.au integration to your agency, covering residential sales and rental listings. Multi-office and franchise mapping is not supported yet.
Gmail and Google Calendar
Google connects per user
Each team member links their own Gmail and Calendar. That data stays with them and is not shared across the agency.
Rex CRM
Rex writes are a defined set
Post-call writes are limited to three actions: create or update a contact, add a call note, create a property. There is no unrestricted two-way sync.
realestate.com.au
REA is never written to
Listing data flows one way, from the public record into the conversation. AgentFront cannot change anything on realestate.com.au.
Calls run on Telnyx telephony infrastructure, with Australian numbers.
Run a different CRM?
AgentFront needs your listings on realestate.com.au, your calendar for appraisal times and a Gmail or Outlook inbox for rental enquiries. If your CRM is one we connect to, it works inside that too. Today that is Rex.
No CRM? It still works: AgentFront keeps your contacts and every call’s record itself.
If your agency runs something else, tell us on a demo. What we build next is shaped by the agencies asking for it.
Tell us about your stackCheck how it fits the stack you already run.
Tell us which tools your agency runs. On a demo we’ll go through the reads, writes and limits on this page for your setup.
Free to try.